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Company Profile


KServe BPO Private Limited is here to catapult your business to greater heights. KServe has proved its mettle by churning out a consistent track-record of highly successful multi-lingual campaigns for its clients, not just in India but also across the globe.

Founded in 2003, KServe has grown to be a preferred business solution partner with 50+ man-years of experience and over 150 employees.

The in-house expertise in Process, BPO and KPO business provide innovative and cost effective solutions to clients in India, UK, USA, the Middle East, North Africa and South East Asia.

KServe has handpicked technology partners to serve industries across various segments with equal ease and vivacity. KServe operates from its 10000 sq.ft. state-of-the-art facility in Mumbai, India.

Vision & Mission

OUR MISSION
  • Investing in people and creating an environment that advocates learning, enhancement, merit and fun.
  • Achieving the highest standards in quality and responsiveness in our business solutions.
  • Creating and delivering outstanding value for our customers.
  • Provide our business partners an environment that is conducive of growth.



Management Team


Jhankhana Desai
Managing Director

Post 20 years of diverse experience across retail, telecom and BPO, Jhankhana's next big move was to establish KServe. Her passion to excel and a zeal for perfection drives KServe to be a force to reckon with amongst its clients.

Reshma Jiwane
Director, Operations & Technology

With 15 years of holistic BPO experience managing International and Domestic Call Centre Solutions, Reshma’s eye for detail and a deep process understanding puts her notch above the rest.


Sandeep Arora
Director, Operations & Support

Sandeep, an engineer with a Masters in Finance, has over 14 years of experience in managing a wide range of verticals in BPOs. His process-oriented and methodological approach at KServe ensures customer delight over and over.


Technology


KServe ensures high performance, security and reliability of its services with strong investment in technology infrastructure and partners. By implementing redundancy at all major points of system integrations, KServe provides fast turnaround times and smooth delivery.

Specifically handpicked systems in terms of IPLC & VOIP lines for voice calling, multiple Automated Dialing systems, Voice Logger, multiple broadband Internet lines, Hardware Firewall System and Customized CRM enables KServe team to achieve highly efficient and scalable solutions.

Partners


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