KServe at a Glance

Experience, scale and measurable outcomes that drive customer experience and business performance.

23+ Years
of Delivering Value
250+
Delighted Clients
1,000+
Skilled Professionals
300M+
Customer Interactions
>70%
Reduction in TAT
150+
Technology Integrations
6+ Years
Average Client Retention
65%
Business Through Referrals
2X+
Increase in Sales
80%+
First Call Resolution
GLOBAL PRESENCE

Serving Businesses Across Global Markets

India India
United States USA
United Kingdom UK
UAE UAE

Middle East, South-East Asia & many more.

QUALITY & SECURITY

ISO/IEC 27001:2022 Certified

ISO IEC 27001:2013 Certification
Intertek Certification

Certified by Intertek for internationally recognised information security management standards.

OUR SERVICES

What Do We Do

SERVING SINCE 2003

Industry We serve

CASE STUDIES

We have the best experts to elevate
your business to the next level

40% Reduction in TAT - Case study

40% Reduction in Turn Around Time

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20% Increase in First Call Resolution

20% Increase in First Call Resolution

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2X Increase in Sales Conversion

2X Increase in Sales Conversion

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40% Increase in Customer Satisfaction

40% Increase in Customer Satisfaction

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TESTIMONIALS

What our Customers says

Credilio financial technology :
At Credilio, we manage a diverse portfolio of credit card campaigns with a strong focus on customer lifecycle management. Our partnership with KServe has been instrumental in streamlining workflows and scaling operations across mission-critical campaign processes.Through KServe’s agile staffing models, cross-trained agents, and round-the-clock operational support, we’ve achieved measurable improvements in customer retention—surpassing key industry benchmarks. Their ability to manage multiple campaigns efficiently has had a direct impact on our performance metrics.

IMS Learning Resources Pvt. Ltd :
We partnered withKServein October 2022 for our learner engagement and outreach campaigns — and the results have been amazing. At IMS, we believe in guiding students through every step of their journey — from finding the right path to getting into their dream college. KServe shares this student-first approach. Their team of resilient, multi-skilled professionals manage student queries with empathy, accuracy and speed across multiple touchpoints — so every student feels heard and understood. Their operational excellence is backed by proactive supervisors, agile workforce management and month-on-month performance improvement. They don’t just provide support, they deliverstrategic student engagementthat complements IMS' motto of 'Mentor, Motivate & Guide'.

Muthoot Housing Finance Limited :
KServe has proven to be a dependable and performance-focused partner in scaling our housing finance and NBFC lead generation strategy. Their strength lies in their ability to consistently deliver high-quality results across multilingual markets, enhancing our reach and engagement across diverse customer segments in the housing loan ecosystem.What sets KServe apart is their sustained performance—month after month, we’ve consistently hit our conversion targets, a challenge we faced with other vendors and internal efforts.

D&B :
KServe has always gathered the relevant information for the projects in the stipulated time period, while ensuring reliability and authenticity of the information collected. We were pleased with KServe's data security measures, which assure us of the safety and confidentiality of the information provided to us.

Euro Kids:
KServe BPO's collaboration with EuroKids has significantly boosted operational efficiency by effectively managing our B2B & B2C enquiries, delivering excellent customer support and efficient data management. They've become a vital extension of the team, enhancing the experience for parents and prospective partners. A highly recommended partner for synergy and mutual benefit.

Hiranandani Group:
KServe’s consistency in providing targeted footfalls on site and their in-depth knowledge of the real estate industry have been invaluable to our business. Their team is responsive, efficient, and highly professional. We truly appreciate their partnership and look forward to many more successful years working together.

NeoGrowth:
We have been associated with Kserve for more than 10 years and have been extremely satisfied with the open mind that this entire team has towards new processes and ideas. We wanted to experiment new processes and had been searching for a partner who is adaptable yet dynamic. Kserve’s management team was extremely flexible and very collaborative in making this new process a success and help us create a unique proposition for our customers.

HomeFirstFinance :
Its being now close to 2 years we are being partnered with Kserve & we are really happy with the services offered by them. Kserve has always believed on focusing on Tech implementation & this has really helped us for any kind of quick integration. Always seniors People are available for supporting us of any kind of business support, we definitely believe to extend our relationship more stronger with time.

Nature's Basket :
We are delighted to partner with KServe BPO. Their proactive approach and commitment to align with our objectives have helped us to design and execute new processes which in turn have helped us to serve our customers better. We look forward to continue working with their teams to manage and support our Order Line and Customer Service.

Newsroom

Ideas and Innovations

KServe BPO and NASSCOM Engage in Strategic Collaboration Dialogue on Intelligent Progress

September 8, 2026

KServe BPO Celebrates 10 Years of Excellence and Recognition from NASSCOMHonored for a Decade of Trust, Collaboration and BPO Industry Excellence

KServe BPO Pvt. Ltd. proudly celebrates 10 years of association with NASSCOM, marking a decade of trust, collaboration, and commitment to excellence in the business process outsourcing (BPO) industry.

September 8, 2026

KServe BPO Featured by The Silicon Review for Multi-Channel BPO Excellence

Mumbai — KServe BPO Pvt. Ltd., a leading business process outsourcing (BPO) company in India, has been featured by The Silicon Review for its multi-channel BPO capabilities

September 8, 2026

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