Robotic Process Automation

Over the last few years, Robotic Process Automation (RPA) in Business Process Outsourcing has garnered a lot of attention. Services providers have stepped up RPA adoption amidst a surge in demand from clients to streamline and expedite transactions and repetitive processes. It also helps address common BPO industry challenges, primarily labor arbitrage, and has emerged as a major driver of innovation for various processes. It is clear that RPA is here to stay as an enabler of innovation.

Benefits of KServe’s RPA Solutions:

We help automating the repetitive; rule based back office tasks efficiently and accurately.

  • Cost Savings: Significant cost advantage is passed on to clients as a result of increased process accuracy and transaction processing productivity.
  • Higher Accuracy: Human errors can be minimized or eliminated to an extent with automation in place. Improved accuracy is one of the key benefits of robotic process automation.
  • Continuous Availability: Software robots are available round the clock
  • Scale Expansion: Robots are highly scalable and flexible. Once a robotic process is designed, it can be easily scheduled to run whenever required on multiple robots as needed.
  • Timeline Optimization: It only takes a few days to deploy a robotic process, and once it’s in place, new processes can be assigned in days.
  • Efficiency Improvement: Robots can work 365 days, 24×7. They complete routine mundane tasks that your staff often find tedious. Robots can also improve throughput and cycle times and solve attrition issues.

Why KServe?

  • Over 15 years of proven expertise across various industries
  • Commitment and proven ability to deliver tangible results in sync with your business goals
  • Compliant to industry best practices for data management and information security. Awareness and accountability at all levels.
  • Skilled team of 500+ call center executives
  • Ability to scale up quickly and retain experienced staff at the agent as well as the critical middle management level
  • Multi-lingual call center support

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    TESTIMONIALS

    What our Customers says

    NeoGrowth:
    We have been associated with Kserve for more than 4 years and have been extremely satisfied with the open mind that this entire team has towards new processes and ideas. We wanted to experiment new processes and had been searching for a partner who is adaptable yet dynamic. Kserve’s management team was extremely flexible and very collaborative in making this new process a success and help us create a unique proposition for our customers.

    Mr. Yogesh Nakhwaa

    Vice President Business Operations
    HomeFirstFinance :
    Its being now close to 2 years we are being partnered with Kserve & we are really happy with the services offered by them. Kserve has always believed on focusing on Tech implementation & this has really helped us for any kind of quick integration. Always seniors People are available for supporting us of any kind of business support, we definitely believe to extend our relationship more stronger with time.

    Ms. Partiksha Mohanty

    Senior Product Manager
    We are delighted to partner with KServe BPO. Their proactive approach and commitment to align with our objectives have helped us to design and execute new processes which in turn have helped us to serve our customers better. We look forward to continue working with their teams to manage and support our Order Line and Customer Service

    Nature's Basket

    Ecommerce – Operations Manager

    Do you have a business process that needs rethinking?

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